Hoppa till innehåll
  • Startsida
    • Skicka privata meddelandenHåll kontaktenFå kontakt i grupperUttryck digWhatsApp for Business
  • Integritet
  • Hjälpcenter
  • Blogg
  • För företag
  • Ladda ned
Ladda ned
Användarvillkor och integritetspolicy2025 © WhatsApp LLC
WhatsApp-huvudsidaWhatsApp-huvudsida
    • Skicka privata meddelanden

      End-to-end-kryptering och sekretesskontroller.

    • Håll kontakten

      Skicka meddelanden och ring gratis* runt om i världen.

    • Få kontakt i grupper

      Gruppmeddelanden på ett enkelt sätt.

    • Uttryck dig

      Säg det med dekaler, röst, GIF-filer med mera.

    • WhatsApp Business

      Nå dina kunder var du än är.

  • Integritet
  • Hjälpcenter
  • Blogg
  • För företag
  • Appar
Logga inLadda ned
  • WhatsApp-berättelser

  • Småföretagares berättelser

  • Berättelser från småföretagare i Mexiko


Smash

Tennis aficionado César Bautista is always ready to hit the court. But without a well-strung racket, the former real estate agent and wedding planner would not be at the top of his game.

So in 2010, when his go-to repairman could not re-string his racket, César decided to do it himself. He went on to repair rackets for family and friends and his hobby evolved into Smash, a tennis supply and racket repair store in Guadalajara, Mexico.

Smash has a small, well-stocked brick and mortar store but the majority of its business happens online, helping César sell rackets to customers across the country. However, organizing a business of this scale proved challenging.

So in May 2018, Smash began using the WhatsApp Business app. Today, César says it accounts for 50 percent of his monthly sales and 50 percent of overall income.

“We get around 50 to 60 messages a day and 90 percent of the questions are the same. It saves us lots of time,” says César, explaining the benefits of the WhatsApp Business app’s quick replies feature.

He adds that the away messages feature has streamlined Smash’s outreach. Today, customers are immediately engaged and directed to a point-of-sale, regardless of Smash’s store hours. “The biggest virtue that I see is that customers immediately receive my website link. It happens often that I see sales at midnight, 1:00 a.m. or even on Sundays,” says César.

The WhatsApp Business app... accounts for 50 percent of his monthly sales and 50 percent of overall income

This immediacy and convenience is felt by his customers, too.

“César sends me pictures of rackets,” says Mariana Vásquez, a tennis player. “Before WhatsApp, I would have to go to the store to see the rackets and then make a decision. It’s much easier.”

Adds another customer, “I would buy much less if I had to call them.”

César wants to grow Smash into a household name in Mexico. And with the WhatsApp Business app increasing his efficiency, he can focus on helping more customers ace their next match.


Fler berättelser från Mexico

Upptäck mer
  • Mujer Asertiva

    Mujer Asertiva

    Mexiko
  • Florería Rosalío

    Florería Rosalío

    Mexiko
Ladda ned
Primär logotyp för WhatsApp
Primär logotyp för WhatsApp
Ladda ned
Det här gör vi
FunktionerBloggSäkerhetFör företag
Det här är vi
Om ossKarriärerVarumärkescenterSekretess
Använda WhatsApp
AndroidiPhoneMac/PCWhatsApp Web
Behöver du hjälp?
Kontakta ossHjälpcenterLadda nedSäkerhetsrekommendationer
Ladda ned

2025 © WhatsApp LLC

Villkor och integritetspolicy
Webbplatsöversikt