Preskoči na sadržaj
  • Početna
    • Šaljite privatne porukeOstanite povezaniPovezujte se u grupeIzrazite seIntegrirana sigurnostPodijelite svoju svakodnevicuPratite kanale
  • Privatnost
  • Centar za pomoć
  • Blog
  • Za tvrtke
  • Preuzmi
Preuzmi
Uvjeti i pravila o privatnostiWhatsApp LLC 2025 ©
Glavna stranica WhatsAppaGlavna stranica WhatsAppa
    • Šaljite privatne poruke

      Kontrole za sveobuhvatno šifriranje i privatnost.

    • Ostanite povezani

      Šaljite poruke i zovite besplatno* u cijelom svijetu.

    • Povezujte se u grupe

      Slanje grupnih poruka sada je jednostavnije.

    • Izrazite se

      Izrazite se naljepnicama, glasom, GIF-ovima i ostalim.

    • Integrirana sigurnost

      Slojevi zaštite koji omogućuju vašu sigurnost

    • Podijelite svoju svakodnevicu

      Dijelite fotografije, videozapise, glasovne bilješke u statusu

    • Pratite kanale

      Primajte novosti o temama koje su vam važne

  • Privatnost
  • Centar za pomoć
  • Blog
  • Za poduzeća
  • Aplikacije
PrijavaPreuzmi
  • WhatsApp priče

  • Priče malih tvrtki

  • Priče malih tvrtki iz Indije


Navrabeads

When Sambavi Subbian moved to the U.S. with her family, her passion for craft coupled with easy access to jewelry tools and materials led her to start Navrabeads.

What started as a hobby soon transformed into a business. When her family had to move back to India in 2014, Sambavi realized that the jewelry tools and accessories sector was fragmented and needed a professional player who could provide quality raw materials, transparent pricing and great customer support.

Today, Navrabeads has become a key marketplace for handmade jewelry, jewelry accessories and tools, with a turnover of Rs 75 lakh.

"We started out in a room in an apartment with a two-member team and an investment of Rs 1 lakh. We had 100+ SKUs and 50 customers in the first month. Today, we are a 10-member team with over 5,000 SKUs and over 18,000 customers. We also opened our first retail store in Chennai in 2018."

WhatsApp has been a key enabler in Navrabeads' growth journey. Sambavi shares, "When we started out in India, most of our business came through Facebook and WhatsApp. Since a fair share of our customers were predominantly U.S.-based, we used WhatsApp as our primary medium for communication and customer support. Over time, this extended to our customers in India as well."

"Features like automated greetings, away message, work location, open/close hours are all extensively used"

Today, about 25 percent of Navrabeads' revenue comes from WhatsApp. Shifting to the WhatsApp Business app made customer interactions easier and more efficient.

"Features like automated greetings, away message, work location, open/close hours are all extensively used," says Sambavi. "Label features like ‘pending payment,' 'order placed,' etc. are used to sort the messages and track them efficiently." The team also extensively leverages the Broadcast feature to communicate with resellers and customers.


Još priča iz države India

Istražite više
  • Brongo

    Brongo

    Indija
  • Mommy Cuddle

    Mommy Cuddle

    Indija
Preuzmi
Glavni logotip za WhatsApp
Glavni logotip za WhatsApp
Preuzmi
Čime se bavimo
ZnačajkeBlogSigurnostZa poduzeća
Tko smo mi
O namaKarijereCentar robne markePrivatnost
Upotrijebite WhatsApp
AndroidiPhoneMac/računaloWhatsApp Web
Trebate pomoć?
Obratite nam seCentar za pomoćAplikacijeSavjeti za sigurnost
Preuzmi

WhatsApp LLC 2025 ©

Uvjeti i pravila o privatnosti
Karta web-mjesta