略過,直接前往內容
  • 主頁
    • 私下傳送訊息保持聯繫在群組中交流盡情表露自我WhatsApp Business
  • 私隱
  • 幫助中心
  • 網誌
  • 企業商家專區
  • 下載
下載
使用條款及私隱政策2025 © WhatsApp LLC
WhatsApp 首頁WhatsApp 首頁
    • 私下傳送訊息

      端對端加密和私隱控制選項。

    • 保持聯繫

      在世界各地都能免費*傳送訊息並進行通話。

    • 在群組中交流

      輕鬆傳送群組訊息。

    • 盡情表露自我

      運用貼圖、語音和 GIF 等方式表達。

    • WhatsApp Business

      隨時隨地接觸顧客。

  • 私隱
  • 幫助中心
  • 網誌
  • 企業商家專區
  • 應用程式
登入下載
  • WhatsApp 限時動態

  • 小型企業案例

  • 德國的小型企業案例


Spottke Versicherungen

Nothing pleases auto insurance broker Mathias Spottke more than an empty waiting room.

Running his auto insurance company Spottke Versicherungen in Berlin since 2001, Mathias definitely likes to be busy. But these days, in-person visits are not his preferred method.

Nearly all of Spottke Versicherungen’s clients are immigrants from Turkey and the Middle East, and most of them communicate via WhatsApp. At their urging, he downloaded the WhatsApp Business app in the spring of 2018.

This decision, Mathias says, transformed his business.

Using the WhatsApp Business app to exchange documents and files with his customers, he estimates the app has reduced paperwork for the business by 95 percent, and that his customer base has grown around 20 percent.

“It saves me like tens of thousands of Euros in time and headaches”

Mathias used to have as many as 30 customers waiting at his office every day, with hours-long wait times.

“In the office, I sometimes had to wait two hours,” says a customer who purchased auto insurance from Mathias. “Now, I can reach him in a second.”

Today, Mathias says he sees only 10 people in person and receives up to 30 customer WhatsApp messages, daily.

“It saves me like tens of thousands of Euros in time and headaches,” explains Mathias.

The WhatsApp Business app’s business profile helps customers learn about Spottke Versicherungen more easily, and given the nature of his business, Mathias primarily uses the app on his desktop computer, where it is easier to send documents.

“Now I write Herr Spottke, and the next day, the insurance is ready. I don’t need to come in,” says Erhan Rashid, who runs a car rental business and used to travel an hour once a week to meet with Mathias.

The WhatsApp Business app’s impact on Spottke Versicherungen is clear. Gone are the days of an office packed full of customers waiting to buy auto insurance. Instead, a sign on the office door signals a new way of doing business: “Don’t want to wait a long time?” it says. “Spottke is now on WhatsApp.”


更多 Germany 故事

探索更多
  • La Taverna

    La Taverna

    德國
  • Animus Travel

    Animus Travel

    德國
下載
WhatsApp 主要標誌
WhatsApp 主要標誌
下載
我們的工作
功能網誌安全性企業商家專區
我們的角色
關於我們工作機會品牌中心私隱設定
使用 WhatsApp
AndroidiPhoneMac/PCWhatsApp 網頁版
需要協助?
聯絡我們幫助中心應用程式安全顧問
下載

2025 © WhatsApp LLC

條款與私隱政策
網站地圖