Nenda kwenye maudhui
  • Ukurasa wa Mwanzo
    • Tuma ujumbe faraghaniEndelea kuwasilianaUnganishwa katika vikundiJielezeWhatsApp kwa ajili ya biashara
  • Faragha
  • Kituo cha Msaada
  • Blogu
  • Kwa ajili ya Biashara
  • Pakua
Pakua
Masharti na Sera ya Faragha2025 © WhatsApp LLC
Ukurasa Mkuu wa WhatsAppUkurasa Mkuu wa WhatsApp
    • Tuma ujumbe faraghani

      Ufumbaji wa mwisho-kwa-mwisho na vidhibiti vya faragha.

    • Endelea kuwasiliana

      Tuma ujumbe na upige simu bila malipo* kote ulimwenguni.

    • Unganishwa katika vikundi

      Utumaji ujumbe kwenye kikundi umerahisishwa.

    • Jieleze

      Jieleze kwa vibandiko, GIF, Picha na zaidi.

    • WhatsApp business

      Fikia wateja wako popote walipo.

  • Faragha
  • Kituo cha Msaada
  • Blogu
  • Kwa ajili ya Biashara
  • Programu
IngiaPakua
  • Hadithi za WhatsApp

  • Hadithi za Biashara Ndogo

  • Hadithi za Biashara Ndogo kutoka Ujerumani


Spottke Versicherungen

Nothing pleases auto insurance broker Mathias Spottke more than an empty waiting room.

Running his auto insurance company Spottke Versicherungen in Berlin since 2001, Mathias definitely likes to be busy. But these days, in-person visits are not his preferred method.

Nearly all of Spottke Versicherungen’s clients are immigrants from Turkey and the Middle East, and most of them communicate via WhatsApp. At their urging, he downloaded the WhatsApp Business app in the spring of 2018.

This decision, Mathias says, transformed his business.

Using the WhatsApp Business app to exchange documents and files with his customers, he estimates the app has reduced paperwork for the business by 95 percent, and that his customer base has grown around 20 percent.

“It saves me like tens of thousands of Euros in time and headaches”

Mathias used to have as many as 30 customers waiting at his office every day, with hours-long wait times.

“In the office, I sometimes had to wait two hours,” says a customer who purchased auto insurance from Mathias. “Now, I can reach him in a second.”

Today, Mathias says he sees only 10 people in person and receives up to 30 customer WhatsApp messages, daily.

“It saves me like tens of thousands of Euros in time and headaches,” explains Mathias.

The WhatsApp Business app’s business profile helps customers learn about Spottke Versicherungen more easily, and given the nature of his business, Mathias primarily uses the app on his desktop computer, where it is easier to send documents.

“Now I write Herr Spottke, and the next day, the insurance is ready. I don’t need to come in,” says Erhan Rashid, who runs a car rental business and used to travel an hour once a week to meet with Mathias.

The WhatsApp Business app’s impact on Spottke Versicherungen is clear. Gone are the days of an office packed full of customers waiting to buy auto insurance. Instead, a sign on the office door signals a new way of doing business: “Don’t want to wait a long time?” it says. “Spottke is now on WhatsApp.”


Hadithi Zaidi kutoka Germany

Chunguza Zaidi
  • La Taverna

    La Taverna

    Ujerumani
  • Animus Travel

    Animus Travel

    Ujerumani
Pakua
Nembo Kuu ya WhatsApp
Nembo Kuu ya WhatsApp
Pakua
Huduma Zetu
VipengeleBloguUsalamaKwa Biashara
Sisi ni nani
Kutuhusu sisiKaziKituo cha ChapaFaragha
Tumia WhatsApp
AndroidiPhoneMac/PCWhatsApp Web
Unahitaji msaada?
Wasiliana NasiKituo cha MsaadaProgramuUshauri wa Usalama
Pakua

WhatsApp LLC 2025 ©

Sheria na Sera ya Faragha
Sitemap