略過,直接前往內容
  • 主頁
    • 私下傳送訊息保持聯繫建立社群盡情表露自我WhatsApp Business
  • 私隱
  • 幫助中心
  • 網誌
下載
服務條款2023 © WhatsApp LLC
WhatsApp 首頁WhatsApp 首頁
    • 私下傳送訊息

      端對端加密和私隱控制選項。

    • 保持聯繫

      接觸全球顧客。

    • 建立社群

      群組對話易如反掌。

    • 盡情表露自我

      運用貼圖、語音和 GIF 等方式表達。

    • WhatsApp Business

      隨時隨地接觸顧客。

  • 私隱
  • 幫助中心
  • 網誌
WhatsApp 網頁版下載
  • WhatsApp 限時動態

  • 小型企業案例

  • 德國的小型企業案例


Raum&Zeit

Most people thought Michael Wabiszczewicz and Sebastian Keller were crazy when they started their business in 2015.

“We were only 26, and we said we wanted to hide people in a room,” says Michael.

Their concept for an “escape room,” a type of interactive puzzle that locks a group of people in a physical room and makes them work together to break out, was originally developed for a university project, but Michael and Sebastian wanted to see it through. Today, Raum&Zeit is the biggest escape-room business in Bielefeld, Germany, with four different escape rooms, 14,000 annual customers, and a 50 percent market share.

“We always tried to look like a modern and cool company,” says Michael about how they used WhatsApp since the early days of Raum&Zeit. Michael and Sabastian upgraded to the WhatsApp Business app when it was launched in Germany in early 2018 to better run their business.

On average, they now receive five customer inquiries via the app every day. Michael says the service encourages customers who might be too shy or unmotivated to call or write an email to get in touch.

Michael believes that the WhatsApp Business app gives his company an edge and is helping it break away from the competition

Michael and Sebastian like the WhatsApp Business app’s away messages feature which helps them connect with customers instantly, and the business profile feature means basic questions, like business hours, can be answered without any interaction at all.

The process was “very easy and fast,” says a customer who purchased a gift certificate from Raum&Zeit via WhatsApp.

Michael believes that the WhatsApp Business app gives his company an edge and is helping it break away from the competition in Germany’s booming escape-room industry.

“In our city, we have an advantage,” he says. “There is no other escape-room company here that uses it.”


更多 Germany 故事

探索更多
  • Auszeit Weltweit

    Auszeit Weltweit

    德國
  • La Taverna

    La Taverna

    德國
下載
WhatsApp 主要標誌
WhatsApp 主要標誌下載
我們的工作特色網誌故事企業商家專區
我們的角色關於我們工作機會品牌中心私隱
使用 WhatsAppAndroidiPhoneMac/PCWhatsApp 網頁版
需要協助?聯絡我們幫助中心新型冠狀病毒
下載

2023 © WhatsApp LLC

服務條款