콘텐츠로 건너뛰기
  • 홈
    • 비공개 메시지 보내기언제 어디서나 소통하기그룹에서 소통나만의 개성 표현하기비즈니스용 WhatsApp
  • 개인정보 보호
  • 고객 센터
  • 블로그
  • 비즈니스용
  • 다운로드
다운로드
약관 및 개인정보처리방침2025 © WhatsApp LLC
WhatsApp 기본 페이지WhatsApp 기본 페이지
    • 비공개 메시지 보내기

      종단간 암호화 및 개인정보 보호 관리를 지원합니다.

    • 언제 어디서나 소통하기

      전 세계 어디서나 무료로* 메시지를 보내고 전화를 걸어보세요.

    • 그룹에서 소통

      그룹 메시지 기능이 간편해졌습니다.

    • 나만의 개성 표현하기

      스티커, 음성, GIF 등 다양한 기능으로 표현해보세요.

    • WhatsApp 비즈니스

      어디서나 고객에게 도달해보세요.

  • 개인정보 보호
  • 고객 센터
  • 블로그
  • 비즈니스
  • 앱
로그인다운로드
  • WhatsApp 스토리

  • 소규모 비즈니스 스토리

  • 독일의 소규모 비즈니스 스토리


Auszeit Weltweit

One of the best ways to travel, discover cultures, and meet new people is through volunteering, says Manuel da Silva Joaquim, owner of Auszeit Weltweit, a travel agency in Köln, Germany that has been organizing volunteer-based immersive vacations since 2011.

Once Manuel and his team help customers reach their volunteer program destinations — mainly in Africa and Asia — they like to keep in touch with them. But phone calls and email are often challenging due to connectivity issues. So, to make connecting with them — and new customers — easier, in February 2019, they turned to the WhatsApp Business app.

The WhatsApp Business app... enables Auszeit Weltweit to transcend time zones and connect with its globe-trotting clients immediately

“They feel like someone is on the other end of the line,” says Manuel, explaining the benefits of the WhatsApp Business app’s away messages feature, which enables Auszeit Weltweit to transcend time zones and connect with its globe-trotting clients immediately. Also, with all of their business information now in one place on their business profile, more customers are physically visiting the Auszeit Weltweit office than ever before.

They field around 10 customer inquiries every day, and Manuel estimates that overall, since they began using the app, their customer interactions have increased by about 10 percent.

“The useful and non-complicated communication, and the competent advice from Auszeit Weltweit over WhatsApp has reaffirmed my decision to go to Thailand with the company,” says a volunteer.

Manuel wants to grow Auszeit Weltweit’s network of volunteers. And with the WhatsApp Business app helping his team provide more immediate support to their customers, Manuel can confidently encourage people to experience the world.


Germany의 스토리 더 보기

더 둘러보기
  • Hofladen-Sauerland.de

    Hofladen-Sauerland.de

    독일
  • Raum&Zeit

    Raum&Zeit

    독일
다운로드
WhatsApp 기본 로고
WhatsApp 기본 로고
다운로드
WhatsApp 서비스
기능블로그보안비즈니스용
WhatsApp 소개
소개채용 정보브랜드 센터개인정보 보호
WhatsApp 사용
AndroidiPhoneMac/PCWhatsApp 웹
도움이 필요하신가요?
문의하기지원 센터앱보안 권고
다운로드

2025 © WhatsApp LLC

약관 및 개인정보처리방침
사이트맵