Izlaist un turpināt uz saturu
  • Sākums
    • Sūtiet ziņas privātiUzturiet kontaktuSazinieties grupāsIzpaudietiesIntegrēta drošībaDalieties ar savu ikdienuSekojiet kanāliem
  • Privātums
  • Palīdzības centrs
  • Emuārs
  • Uzņēmējdarbībai
  • Lejupielādēt
Lejupielādēt
Noteikumi un privātuma politika2025 © WhatsApp LLC
WhatsApp galvenā lapaWhatsApp galvenā lapa
    • Sūtiet ziņas privāti

      Pilnīga šifrēšana un privātuma vadīklas.

    • Uzturiet kontaktu

      Sūtiet ziņas un zvaniet bez maksas* visā pasaulē.

    • Sazinieties grupās

      Ziņapmaiņa grupās tagad ir vienkāršāka.

    • Izpaudieties

      Sūtiet ziņas, izmantojot uzlīmes, balsi, GIF attēlus un citas iespējas.

    • Integrēta drošība

      Vairāki drošības līmeņi jūsu aizsardzībai

    • Dalieties ar savu ikdienu

      Sadaļā Statuss kopīgojiet fotoattēlus, video, video piezīmes

    • Sekojiet kanāliem

      Uzziniet jaunumus par jums svarīgo

  • Privātums
  • Palīdzības centrs
  • Emuārs
  • Uzņēmējdarbībai
  • Lietotnes
PieteiktiesLejupielādēt
  • WhatsApp stāsti

  • Mazo uzņēmumu pieredzes stāsti

  • Vācijas mazo uzņēmumu pieredzes stāsti


Animus Travel

For travel-loving twin brothers Marc and Sascha Bell, jobs in the tourism industry were not enough — they wanted to run their own company in their small hometown of Altrip in southwest Germany.

So in 2013, they ditched their jobs in Hamburg and Munich, respectively, and launched Animus Travel, a business that organizes overseas vacations for students just finishing high school — and turns thoughts of far-away adventures into reality.

Booking everything from flights and accommodation to recreational activities was often too slow via email. The time lag between sending a customer a quote and receiving a response meant prices jumped or deals disappeared.

To make this process faster and more efficient, Animus Travel transitioned their customer interactions to the WhatsApp Business app in April 2018. Since making the switch, its customer base has grown by 30 percent. During summer — peak travel season in Europe — the app helps the team connect with approximately 1,000 students at the same time.

“Young people are very familiar with WhatsApp. For them, it is the fastest and most accessible way to communicate,” says Sascha. “Many of our young clients don’t even have an email account.”

Animus Travel receives around 100 customer inquiries a day. The quick replies feature helps the team answer each inquiry faster and more efficiently. And the away messages feature means Animus Travel always has a connection with customers, regardless of their office hours.

"Young people are very familiar with WhatsApp. For them, it is the fastest and most accessible way to communicate"

“You have a direct relation with them all the time,” says a customer who booked a trip to Bulgaria with Animus Travel.

Adds another client who traveled to Croatia, "I can resolve all the questions before the trip via WhatsApp; much faster than via email or phone.”

Marc and Sascha want Animus Travel to be a go-to destination for wanderlust young travelers. And with the WhatsApp Business app allowing them to better connect with their customers, they can help students see more of the world, one destination at a time.


Vairāk stāstu no Germany

Izpētīt vairāk
  • Spottke Versicherungen

    Spottke Versicherungen

    Vācija
  • Die Kaffee Privatrösterei

    Die Kaffee Privatrösterei

    Vācija
Lejupielādēt
WhatsApp galvenais logtips
WhatsApp galvenais logtips
Lejupielādēt
Ko mēs darām
IespējasEmuārsDrošībaUzņēmējdarbībai
Kas mēs esam
Par mumsIzaugsmes iespējasZīmola centrsPrivātums
WhatsApp lietošana
AndroidiPhoneMac/galddatorsWhatsApp Web
Vai nepieciešama palīdzība?
Saziņa ar mumsPalīdzības centrsLietotnesDrošības ieteikumi
Lejupielādēt

2025 © WhatsApp LLC

Noteikumi un privātuma politika
Vietnes karte