跳至内容
  • 首页
    • 私密收发消息保持联系群组交流表达自我WhatsApp for Business
  • 隐私
  • 帮助中心
  • 博客
  • 商家专区
  • 下载
下载
条款和隐私政策2025 © WhatsApp LLC
WhatsApp 公共主页WhatsApp 公共主页
    • 私密收发消息

      提供端到端加密和隐私控制选项。

    • 保持联系

      全球免费*发消息和通话,随时随地零距离。

    • 群组交流

      轻松收发群组消息。

    • 表达自我

      用贴图、声音、GIF 等尽情表达自我。

    • WhatsApp Business

      触达世界各地的顾客。

  • 隐私
  • 帮助中心
  • 博客
  • 商家专区
  • 应用
登录下载
  • WhatsApp 案例

  • 小企业的故事

  • 来自巴西的小企业故事


Cupcakes by Isa

Even as a young lawyer, Isa Lepera always loved to bake for friends and family. After several years perfecting her treats — which combine a passion for American confections and her late grandmother's recipes — she left her law career in 2016 to launch Cupcakes by Isa, an online, made-to-order sweet shop in her hometown of Ribeirão Preto, Brazil.

As her tasty American-style cupcakes, cookies, donuts and signature pizza brownie — a brownie shaped like a pizza and topped with icing and candy — have grown in popularity, so too has her business.

“In 2018, sales increased by 37 percent,” says Isa, adding that today she closes 60 percent of her sales via the WhatsApp Business app.

The private messaging service offers Isa the tools she needs to save time and stay ahead of increasing demand.

She describes the labels feature as her main organizational system, helping to sort and tag all of her orders — from the minute they are placed to when they are ready. Isa also uses the quick replies feature to handle the growing number of customer inquiries. “People expect a company to be very professional and be available at all times,” she says. “But I work alone.”

“Everything was done on WhatsApp... It was cool; so easy”

Customers also like the convenience of interacting with Isa via WhatsApp.

While traveling in Australia, Tayla Faleiros used WhatsApp to order a pizza brownie for her friend's birthday party back home in Ribeirão Preto. “Everything was done on WhatsApp,” she explains. “It was cool; so easy.”

In 2019, Isa relocated to São Carlos, Brazil. Her top priority is to grow her business, and thanks to the WhatsApp Business app, she now has time to expand her menu and share more of her grandmother's recipes with the world..


来自 Brazil 的更多快拍

探索更多
  • Pura Bioglitter

    Pura Bioglitter

    巴西
  • PPFaschion

    PPFaschion

    巴西
下载
WhatsApp 主标志
WhatsApp 主标志
下载
功用介绍
功能博客安全For Business
我们是谁
关于我们招聘信息品牌中心隐私
使用 WhatsApp
AndroidiPhoneMac/PCWhatsApp 网页版
需要帮助?
联系我们帮助中心应用安全声明
下载

2025 © WhatsApp LLC

条款和隐私政策
网站地图