Gå videre til indholdet
  • Startside
    • Send private beskederHold kontaktenOpbyg fællesskabUdtryk digWhatsApp Business
  • Beskyttelse af personoplysninger
  • Hjælp
  • Blog
Download
Tjenestevilkår2023 © WhatsApp LLC
WhatsApp-startsideWhatsApp-startside
    • Send private beskeder

      End-to-end-kryptering og privatindstillinger.

    • Hold kontakten

      Nå ud til dine kunder globalt.

    • Opbyg fællesskab

      Gruppesamtaler – helt enkelt.

    • Udtryk dig

      Sig det med klistermærker, din stemme, GIF'er og meget mere.

    • WhatsApp Business

      Nå ud til dine kunder – uanset hvor du er.

  • Beskyttelse af personoplysninger
  • Hjælp
  • Blog
WhatsApp WebDownload
  • WhatsApp-historier

  • Historier om mindre virksomheder

  • Historier om mindre virksomheder fra Brasilien


Cupcakes by Isa


Even as a young lawyer, Isa Lepera always loved to bake for friends and family. After several years perfecting her treats — which combine a passion for American confections and her late grandmother's recipes — she left her law career in 2016 to launch Cupcakes by Isa, an online, made-to-order sweet shop in her hometown of Ribeirão Preto, Brazil.

As her tasty American-style cupcakes, cookies, donuts and signature pizza brownie — a brownie shaped like a pizza and topped with icing and candy — have grown in popularity, so too has her business.

“In 2018, sales increased by 37 percent,” says Isa, adding that today she closes 60 percent of her sales via the WhatsApp Business app.

The private messaging service offers Isa the tools she needs to save time and stay ahead of increasing demand.

She describes the labels feature as her main organizational system, helping to sort and tag all of her orders — from the minute they are placed to when they are ready. Isa also uses the quick replies feature to handle the growing number of customer inquiries. “People expect a company to be very professional and be available at all times,” she says. “But I work alone.”

“Everything was done on WhatsApp... It was cool; so easy”

Customers also like the convenience of interacting with Isa via WhatsApp.

While traveling in Australia, Tayla Faleiros used WhatsApp to order a pizza brownie for her friend's birthday party back home in Ribeirão Preto. “Everything was done on WhatsApp,” she explains. “It was cool; so easy.”

In 2019, Isa relocated to São Carlos, Brazil. Her top priority is to grow her business, and thanks to the WhatsApp Business app, she now has time to expand her menu and share more of her grandmother's recipes with the world..


Flere stories fra Brazil

Udforsk mere
  • Pura Bioglitter

    Pura Bioglitter

    Brasilien
  • PPFaschion

    PPFaschion

    Brasilien
Download
Primært WhatsApp-logo
Primært WhatsApp-logoDownload
Hvad gør vi?FunktionerBlogHistorierTil virksomheder
Hvem er vi?Om osKarriereBrandcenterBeskyttelse af personoplysninger
Brug WhatsAppAndroidiPhoneMac/pcWhatsApp Web
Har du brug for hjælp?Kontakt osHjælpCoronavirusSikkerhedsrådgivere
Download

2023 © WhatsApp LLC

Tjenestevilkår