Praleisti ir eiti į turinį
  • Pagrindinis puslapis
    • Susirašinėkite privačiaiPalaikykite ryšįPrisijunkite prie grupiųIšreikškite saveIntegruota saugaDalykitės savo kasdienio gyvenimo akimirkomisStebėkite kanalus
  • Privatumas
  • Pagalbos centras
  • Tinklaraštis
  • Įmonėms
  • Atsisiųsti
Atsisiųsti
Sąlygos ir privatumo politika„WhatsApp LLC“, 2025 © m.
„WhatsApp“ pagrindinis puslapis„WhatsApp“ pagrindinis puslapis
    • Susirašinėkite privačiai

      Visapusis šifravimas ir privatumo valdikliai.

    • Palaikykite ryšį

      Nemokami* skambučiai ir žinutės visame pasaulyje.

    • Prisijunkite prie grupių

      Palengvintas susirašinėjimas grupėse.

    • Išreikškite save

      Pasakokite naudodami lipdukus, balso žinutes, GIF failus ir kt.

    • Integruota sauga

      Apsaugos lygiai jūsų saugai užtikrinti

    • Dalykitės savo kasdienio gyvenimo akimirkomis

      Būsenoje bendrinkite nuotraukas, vaizdo įrašus, balso pastabas

    • Stebėkite kanalus

      Gaukite naujienas jums rūpimomis temomis

  • Privatumas
  • Pagalbos centras
  • Tinklaraštis
  • Verslui
  • Programos
PrisijungtiAtsisiųsti
  • „WhatsApp“ istorijos

  • Mažųjų įmonių istorijos

  • Mažųjų įmonių istorijos iš Brazilijos


Com Eira e Beira

As a historian working long hours with a busy travel schedule, Elis Iafélix needed a career change that afforded her more time at home in São Paulo, Brazil with her newborn son.

Inspired by earning roughly BRL 7,700 (USD 2,000) selling some of her old clothes online, in 2015, she launched Com Eira e Beira, an online-only second-hand clothing business.

While the business was popular, Elis identified one big problem: Many customers would place their orders on Com Eira e Beira’s website but not follow through on their payments, which meant incomplete sales and a loss in revenue.

So, in 2018, she turned to the WhatsApp Business app, and by following up with these customers via the app, she has doubled her conversion rate on these sales. Elis also answers urgent queries immediately with the quick replies feature, and with labels, she categorizes and personalizes her customer service.

“People are very comfortable with WhatsApp Business,” she says. “It’s a fast vehicle.”

For Elis, the joy of customers sending her photographs in their new clothes is priceless, and they like interacting with her on WhatsApp, too.

Communication is personalized, and the response is quick

A customer who first connected with Com Eira e Beira via WhatsApp says communication is personalized, and the response is quick. The ability to ask questions about her orders via WhatsApp makes her feel “at ease and assured.”

“Unlike other portals, it is easier to get details altered without hassle,” explains another regular customer whose incorrect delivery address was immediately resolved by sending a WhatsApp message to Com Eira e Beira.

The WhatsApp Business app is helping Elis do what she never thought possible — to run a successful business while spending as much time as she wants with her family. With this kind of freedom, she says, “The future has arrived.”


Daugiau istorijų iš Brazil

Sužinokite daugiau
  • Kardume Beach Wear

    Kardume Beach Wear

    Brazilija
  • Ju Amora

    Ju Amora

    Brazilija
Atsisiųsti
„WhatsApp“ pagrindinis logotipas
„WhatsApp“ pagrindinis logotipas
Atsisiųsti
Ką mes darome
FunkcijosTinklaraštisSaugaVerslui
Kas mes esame
Apie musKarjeraPrekių ženklų centrasPrivatumas
Naudoti „WhatsApp“
„Android“„iPhone“„Mac“ / AK„WhatsApp Web“
Reikia pagalbos?
Susisiekite su mumisPagalbos centrasProgramosSaugos patarimai
Atsisiųsti

„WhatsApp LLC“, 2025 © m.

Sąlygos ir privatumo politika
Svetainės struktūra