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California Privacy Rights Report

Products covered in this report

The metrics compiled are based on requests about Facebook, Instagram, WhatsApp, Messenger Kids, Meta Quest and other Meta Products.


Metrics compiled

The metrics compiled are based on CCPA requests from individuals who have submitted a request through Meta’s privacy support channels, including Meta's CCPA-designated user support channels.


Time frame

January 1, 2023 - December 31, 2023

Median number of days within which we substantively responded

Requests to Know

1

Requests to Delete

1

Requests to Correct

1

Requests to Know

Number of Requests Received: 9,251

Meta complied with 96.74% of all Requests to Know received.

Number of Substantive Responses

Result

Percent

8,949

Complied in whole or in part

96.74%

302

Denied

3.26%

Total: 9,251



Reasons that Requests to Know were denied are provided below.

Result

Reasoning

Denied

  • The request was not verifiable
  • Consumers requesting access to data that has been permanently deleted from our servers
  • Providing the data to the consumer would infringe on the rights and freedoms of others
  • Consumers requesting access to a data point that Meta does not maintain
  • Providing data would create a security risk

Requests to Delete

Number of Requests Received: 1,193

Meta complied with 100% of all Requests to Delete received.

Number of Substantive Responses

Result

Percent

1,193

Complied in whole or in part

100%

0

Denied

0%

Total: 1,193



Requests to Correct

Number of Requests Received: 507

Meta complied with 100% of all Requests to Correct received.

Number of Substantive Responses

Result

Percent

507

Complied in whole or in part

100%

0

Denied

0%

Total: 507



Requests to Limit the Use of Sensitive Personal Information

Since Meta only uses or discloses sensitive personal information with consent when required or as otherwise permitted by law, the requirement to provide the right to limit the use or disclosure of sensitive personal information under the CCPA is not applicable.

Requests to Opt-out of Sharing or Sale

Since Meta does not share personal information as defined by the CCPA or sell personal information, the requirement to provide an opt-out of the “sharing” or “sale” of data under the CCPA is not applicable.

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