The metrics compiled are based on requests about the WhatsApp product.
The metrics compiled are based on requests from individuals who have submitted a request through WhatsApp’s privacy support channels, including WhatsApp’s CCPA-designated user support channels.
January 1, 2022 - December 31, 2022
Requests to Know
1
Requests to Delete
2
Number of Requests Received: 269
WhatsApp complied with 99.26% of all Requests to Know received.
Number of Substantive Responses | Result | Percent |
267 | Complied in whole or in part | 99.26% |
2 | Denied | 0.74% |
Total: 269 |
Reasons that Requests to Know were denied are provided below.
Result | Reasoning |
Denied |
|
Number of Requests Received: 189
WhatsApp complied with 98.94% of all Requests to Delete received.
Number of Substantive Responses | Result | Percent |
187 | Complied in whole or in part | 98.94% |
2 | Denied | 1.06% |
Total: 189 |
Reasons that Requests to Delete were denied are provided below.
Result | Reasoning |
Denied |
|
Since WhatsApp does not sell personal information, the requirement to provide an opt-out of the “sale” of data under the CCPA is not applicable.