The metrics compiled are based on requests about the WhatsApp product.
The metrics compiled are based on requests from individuals who have submitted a request through WhatsApp’s privacy support channels, including WhatsApp’s CCPA-designated user support channels.
January 1, 2021 - December 31, 2021
Requests to Know
Requests to Delete
Number of requests received: 483
WhatsApp complied with 99.17% of all Requests to Know received.
Number of Substantive Responses
Complied in whole or in part
Reasons that Requests to Know were denied are provided below.
Number of requests received: 281
WhatsApp complied with 92.88% of all Requests to Delete received.
Reasons that Requests to Delete were denied are provided below.
Since WhatsApp does not sell personal information, the requirement to provide an opt-out of the "sale" of data under the CCPA is not applicable.