Technical Program Manager, WhatsApp
London, UK
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
WhatsApp private messaging and calling is the simple and reliable way to communicate all over the world. With WhatsApp you can be yourself, communicate freely and feel close to the most important people in your life no matter where they are. Billions of people use WhatsApp to share favourite moments, send important information, or stay in touch with friends and family. As a Technical Program Manager on the WhatsApp team, you will play a key role driving engineering execution, solving complex technical problems, helping to deliver features and infrastructure that power WhatsApp's products. You will tackle meaningful challenges of scale, reliability, efficiency, privacy, and security while delivering a delightful, simple user experience to a global user base.
Responsibilities
Identify problems that require solving. Build out and evangelize a compelling long-term technical vision to achieve business success.
Scope problems with a cross-organizational view and translate complex technical details into simple-to-understand communications, while also serving as the golden thread across teams to drive alignment and create cohesion.
Define the technical program or platform strategy, and build a plan with technical dependencies and balance trade-offs to deliver desired outcomes
Drive end-to-end execution and delivery of technical programs from ideation, technical and data analysis, system design, development, testing, and implementation and post-implementation
Drive cross-organization dependencies and alignment, collaborate on success-metrics, and communicate program status with stakeholders to ensure progress on goals
Drive adoption of technologies, often across disparate components of the product and/or infrastructure technical stack, while thinking through how to take current technology to the next level in effective and efficient ways
Look ahead to identify risks and issues in advance where possible, and proactively Investigate, analyze, work hands-on, and partner with cross-functions to mitigate and solve those
Minimum Qualification
B.S. in Computer Science or a related technical discipline, or equivalent experience.
Experience delivering tech programs or products from inception to delivery.
Knowledge of user needs, gathering requirements, and defining scope.
Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership.
Communication experience and experience working with technical management teams to develop systems, solutions, and products.
Organizational, coordination and multi-tasking experience.
Analytical and problem-solving experience with large-scale systems.
Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones.
Preferred Qualification
Experience with developing Trust, Safety, Integrity, Legal, or Regulatory technology solutions
Experience in building or managing system software components for messaging systems or cloud infrastructure in a large scale environment
Experience with disambiguating technical complexities and cross-functional collaboration into execution plans and operating models
WhatsAppは雇用機会均等とアファーマティブ・アクションを実践しています。人種、宗教、肌の色、国籍、性別（妊娠、出産、リプロダクティブ・ヘルスに関する意思決定、関連する医学的状態を含む）、性的指向、性同一性、性別表現、年齢、退役軍人資格、障害等級、遺伝情報、政治観または政治活動、その他の法的保護対象による差別をしません。雇用機会均等に関する通知はこちらからご覧いただけます。また、連邦、州、現地の適用法に則り、犯罪歴を持つ方もご応募いただけます。法律で義務付けられている、または許可されている場合、Facebook、その従業員、およびその他の人々の安全とセキュリティを維持するために、応募の際にご提出いただいた情報を使用する場合があります。Facebookの「給与の透明性に関するポリシー」および 「雇用機会均等法について」 は、リンクをクリックすると該当する通知をご覧いただけます。それに加え、法律上の必要から、WhatsAppはいくつかの地域でE-Verifyプログラムに参加しています。
WhatsAppは採用過程において、障害を抱えた応募者に対し、合理的配慮の実践に努めます。障害により介助や宿泊が必要な場合は、 accommodations-ext@fb.com にお問い合わせください。