Manager, Product Management (Broadcast Team, WhatsApp)
London, UK
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
The way people share and communicate with each other continues to evolve, and we are looking for an experienced PM to manage our efforts to shape the future of how people share, connect, and discover the information on WhatsApp outside of messaging. WhatsApp will always be the place for your most important conversations but a growing part of private messaging is people sharing and communicating about content, whether it’s responding to a story, sharing a funny short form video with a friend, or sharing interesting public content from a channel. And we are looking for a product manager to lead this effort. This person will be responsible for leading the Broadcast Product Management Team at WhatsApp. In this role, this person will be supporting the Broadcast Team, leading a talented group of PMs who are responsible for all broadcast products across WhatsApp. This includes driving growth and engagement for both Channels (largest broadcast messaging feature in the world), Status (largest stories product in the world) and Updates Tab (most visited surface in the app besides Chat), while also developing new broadcast features and experiences. If successful, this person will make WhatsApp not just the best place for private conversations, but also the best place for people to share, connect and keep up-to-date with the people, information and businesses they care about most. This is a top-company priority, and we are looking for someone with a proven track record of building 0-1 features at scale. As a Product Manager at WhatsApp, you will be involved in every aspect of the product development process, from brainstorming the next product innovation to working directly with designers and engineers to implement features. You will use your start-up mindset and your full range of product development skills to produce elegantly simple features. You’ll be expected to push the boundaries of what’s possible in a mobile app, while sharing in our healthy obsession for quality and attention to detail.
Responsibilities
Manage a team of product managers and operate as “site manager” for the Growth & Broadcast Pillar in London
Support team through the ideation, technical development, and launch of innovative products
Establish shared vision across the company by building consensus on strategies and priorities leading to product execution
Supports and motivates a team of product managers, engineers and other cross-functional representatives, and maintains team health.
Frequently identifies significant product, organizational, and process opportunities and drives them to fruition often without explicit direction and resourcing.
Understand WhatsApp’s strategic and competitive position and deliver products that are recognized as best in the industry
Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm
Manage multiple products and priorities, scale teams, and ensure the org is effective, healthy and set up for success by establishing clear and measurable goals
Move fast to drive alignment and execution – Turn high volumes of different actions into repeatable processes and playbooks, and get alignment within and across teams through both influence and framing clear escalations when team priorities conflict
Manage multiple products and priorities, scale teams, and ensure org is effective, healthy and set up for success by establishing clear and measurable goals – Collaborate, navigate and influence product teams across WhatsApp Consumer, Business, Privacy, Growth and GenAI and broader Meta organization (Instagram, Facebook)
Drive operational and analytical rigor – Drive internal and external process improvements across multiple teams and functions to reduce operational overhead, streamline decision-making and accelerate overall execution.
Manage business reviews (e.g., weekly/monthly business reviews, functional reviews, and other key meetings, staff meetings, and all hands meetings
Minimum Qualification
8+ years of experience in Product Management
8+ years of experience working collaboratively with engineering, design and user research teams
5+ years of experience hiring, managing, and developing both individual contributors and leaders
Willingness to execute on projects and drive individual work-streams/projects but also zoom out for team leaders to focus on the key decisions and sequence of deliverables.
Experience driving change and improving end-to-end processes
Experience flourishing in an environment of fast growth and ambiguity
Experience influencing and building alignment with leadership through problem-solving, analytical skills and presentation skills.
B.S. in Computer Science or a related technical discipline, or equivalent experience
Experience operating autonomously across multiple teams, demonstrated critical thinking and thought leadership
Experience defining what resourcing is needed to achieve those goals and effectively advocate for that
Preferred Qualification
8+ years of experience developing social products, technologies and platforms.
WhatsApp is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We may use your information to maintain the safety and security of Facebook, its employees, and others as required or permitted by law. You may view Facebook’s Pay Transparency Policy and Equal Employment Opportunity is the Law notice by clicking on their corresponding links. Additionally, WhatsApp participates in the E-Verify program in certain locations, as required by law.
WhatsApp is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com .