Menlo Park, California, US
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
More than 2 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. By focusing on serving users who are new to the internet, with low-end devices, unreliable network connection, and of low-tech literacy, we’ve helped to bridge the digital divide, making the world feel a little smaller. Building on our strengths, we are now striving to bridge the financial divide to make the world a little more equal. Payments is the first step in this direction. Our goal is to make the exchange of money as simple and reliable as the exchange of a WhatsApp message. Imagine paying a friend for dinner, or your favorite small business for their services, without needing to download or even open another app. We launched peer to peer payments in India, WhatsApp’s largest market, just a year ago and have seen rapid growth. We are now looking for mission driven product managers to help unlock the next frontier of innovative consumer payments products and take our commerce payments experience from zero to one. The opportunity is momentous, the responsibility is huge and our ambitions are bold.
• Lead the ideation, development and launch of expressive and delightful features that help our users feel closer with every exchange
• Empower merchants large and small to get paid by the half a billion Indian consumers who are already using WhatsApp to connect with businesses
• Create mechanisms to take care of users when things go wrong by prioritizing risk and customer support initiatives
• Collaborate with a vast group of cross functional experts (beyond engineering and design) to define the long term strategy for payments in India and create prioritization frameworks to drive alignment, especially with local regulators
• Help grow the team as the product grows and succeeds
• 6+ years of experience as a Product Manager
• Experience reasoning from first principles and making decisions with minimal data
• Experience developing mobile products, technologies and platforms
• Experience crafting simple user experiences and executing them from start to finish
• Experience working in or interest in emerging markets
• Enthusiasm for and/or a frequent user of WhatsApp
• Experience working with API businesses and/or payment gateways
• Experience working on a regulated product (e.g., healthcare, fintech)
• Understanding of customer support and/or risk
WhatsApp 很榮幸成為公平就業機會和肯定性行動的雇主。我們公平對待各個種族、宗教、膚色、國籍、性別(包括懷孕、生育、生殖健康方面的決定或相關醫療狀況)、性傾向、性別認同、性別表現、年齡、受保護的退役軍人身分、身心障礙身分、基因資訊、政治立場或行為,以及其他受法律保護的特質。您可以在此瀏覽我們的公平就業機會聲明。我們也會遵循聯邦、州政府或當地的相關法律,將具有犯罪記錄的合格求職者納入聘任人選。我們可能會依據法律規定或在法律允許範圍內,使用您的資訊以維護 Facebook、Facebook 員工和其他人員的人身與資訊安全。如要查看 Facebook 的 薪資透明政策 和 法律規定必須賦予公平就業機會 聲明,請點選相對應的連結。此外,WhatsApp 依法在特定地區參與 員工身分電子查核系統 計畫。
WhatsApp 致力於在徵才過程中為身心障礙求職者提供合理的支援。若您需要身心障礙的相關協助或支援,請來信告訴我們:accommodations-ext@fb.com