Austin, Texas, US
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
Meta is looking for a Global Sales Enablement and Training Delivery Lead to join the Business Messaging Specialist team within our Global Business Group. This is an exciting time to join Meta and shape the future as we expand beyond marketing solutions and into a true Enterprise sales motion. In partnership with global sales, product, marketing and other cross-functional stakeholders you will lead the organization, planning and implementation of in-person and virtual training curriculum to thousands of Metamates around the world.
Build Enterprise sales enablement programs to establish Meta as a trusted Enterprise brand and equip sales teams to effectively sell our Enterprise (non-marketing) solutions
Execute on our sales enablement framework and develop content in collaboration with teams across Meta, encompassing distributed content development to address vertical needs, localization, and other considerations
Work closely with product marketing and sales teams to ensure alignment of enablement programs and training with business objectives, strategic sales plays and product launches
Demonstrate a solid understanding of the target Enterprise audiences and translate customer insights into actionable program and content recommendations
Lead training and enablement execution and content creation, both doing the work and influencing and guiding the work of other teams to ensure cohesive programs and curriculum
Develop and socialize content creation and governance processes to ensure content is updated and accurate, and can to evolve with the dynamic pace of the business
Deliver effective and engaging sales training and communications to drive adoption of enablement content, as well as Enterprise sales skills training. This includes agency selection and management for curriculum development and delivery.
Track and analyze program effectiveness aligned to program objectives, reporting these back to the business
Stay current with industry trends, sales techniques, and product knowledge to continuously improve enablement content
Travel to deliver in-person trainings as needed
6+ years of work experience in go-to-market tactical roles
Demonstrated understanding of Business to Business (B2B) program measurement and reporting
Proven presentation and communication skills, with demonstrated experience conveying complex ideas simply and effectively
Proficiency in designing and delivering training programs
Proven organizational and project management skills
Experience identifying sales competencies and measuring current (pre-training) and progress towards new sales competencies (after training)
Demonstrated understanding of learning methodologies, formats and effective use of tools to drive learning outcomes
MBA or other relevant advanced degree or learning qualification / certification
Experience in a planning and operational execution role, preferably within a sales or sales enablement team
Experience delivering multi-region scaled programs with clear metrics
Experience with content development via an agency, including daily management and collaboration
Understanding of brand foundations such as brand architecture, messaging frameworks, and visual identity systems
Demonstrated executive presence across internal and external settings
Demonstrated experience building new programs within a dynamic and matrixed organization
Demonstrated experience delivering live training via engaging experiences to large audiences
WhatsApp se enorgullece de ser una empresa que respeta las medidas de igualdad de oportunidades de empleo y acción afirmativa. No hacemos distinciones discriminatorias por raza, religión, color, nacionalidad, sexo (incluido embarazo, parto, decisiones de salud reproductiva o cualquier problema médico relacionado), orientación sexual, identidad de género, expresión de género, edad, condición de veterano, discapacidad, información genética, ideologías o actividades políticas ni otras características aplicables que estén legalmente protegidas. Puedes ver nuestro documento sobre la igualdad de oportunidades de empleo aquí (en inglés). También tenemos en cuenta las solicitudes de personas que cumplen los requisitos y tienen antecedentes penales, de acuerdo con las leyes federales, estatales y locales aplicables. Podemos usar tu información para mantener la seguridad de Facebook, sus empleados y otras personas, según lo permita o exija la ley. Puedes ver la Política de transparencia de pago (en inglés) y el documento sobre la igualdad de oportunidades de empleo (en inglés) de Facebook haciendo clic en los enlaces correspondientes. Además, WhatsApp participa en el programa E-Verify en algunas ubicaciones, según lo exigido por la ley.
WhatsApp se compromete a proporcionar condiciones razonables para los candidatos con discapacidades en nuestro proceso de reclutamiento. Si necesitas asistencia o condiciones especiales debido a una discapacidad, comunícanoslo escribiendo a accommodations-ext@fb.com.