Language Lead - (Brazilian Portuguese)

Menlo Park, California, US

WhatsApp is a fast, simple and reliable way to talk to anyone in the world. More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. WhatsApp is not only free but also available on multiple mobile devices and in low connectivity areas — making it accessible and reliable wherever you are. It's a simple and secure way to share your favorite moments, send important information or catch up with a friend. WhatsApp helps people connect and share no matter where they are in the world.

Responsibilities

  • Translate, review and proofread WhatsApp UI strings, Support, Marketing, PR and Legal content
  • Review all UI, Marketing and Legal content translated by the vendor for new launches and existing products. Act as the quality gatekeeper, voice and market ambassador for the target language
  • Develop and maintain key relationships with vendor linguists: regularly communicate with them to align and calibrate language, style and terminology. Clarify quality expectations and maintain/tweak quality control processes
  • Thoroughly QA all localized content and apps to ensure consistent messaging and proper functionality
  • Coordinate creation and maintenance of linguistic assets (TMs, glossaries, style guides, reference material) for the language/market of expertise
  • Communicate efficiently with product managers, localization project managers and the customer operation team to align with project requirements and quality standards
  • Provide inputs on UI, UX and design for products launching in International markets. Identify and fix linguistic and cultural issues before launch
  • Remain curious about the WhatsApp usage and style that works best in the target market. Remain confident that you have the network and research ability to satisfy this curiosity
  • No international relocation

Minimum Qualification

  • Experienced WhatsApp user, and knowledge with other messaging and social media mobile apps
  • 3+ years of experience in software localization or translation/review for high-tech companies
  • BA/BS or equivalent 4-year university degree. Translation, Linguistics, or similar field of study
  • Proven track record of translation and localization experience for software applications
  • Fluency in native language
  • Knowledge in explaining linguistic challenges and cultural questions and concepts to stakeholders
  • Experience working under pressure. Prioritizing and managing multiple projects simultaneously
  • Experience with localization platforms, file formats and CAT tools that manage and/or automate the translation workflow
  • Must have the ability to obtain work authorization in the United States at the time of hire, and maintain ongoing work authorization during employment

Preferred Qualification

  • M.A. in Translation, Linguistics, or similar field of study
  • 5+ years of relevant experience in software localization, QA testing, Linguistic QA
  • Demonstrated knowledge of internationalization and localization standards and best practices
  • Experience in copy-writing or editing in the language of expertise
  • A thoughtfully developed sense of humor


WhatsApp is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

WhatsApp is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.