Menlo Park, California, US
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
We’re looking for a Program Manager to join the WhatsApp Team. This role will work closely with the WhatsApp Leadership team (VP Product, VP Eng, VP Operations & Programs, VP Policy & Communications) to develop and manage programs across our product & business priorities. This is a full-time position reporting to the Head of Operations & Business Planning.
This is an exciting opportunity to scale strategy & operations across WhatsApp. As a Program Manager you’ll partner with leadership and embed with various functional and cross-functional teams to help ensure operational excellence across the organization. Key program focus areas could include: product roadmapping, Diversity, Equity, and Inclusion Initiatives, executive communications, programming & communications for leadership forums, people priorities, and external engagement with global stakeholders & audiences.
A successful Program Manager will be organized, strong in cross-functional collaboration, and able to identify process gaps and suggest & build improvements. This person should be a team-player and eager to work in a fast-paced, high-expectations environment. While a high level of business acumen & professionalism are required on our team, we have a down-to-earth, low-ego culture that values collaboration.
Partner closely with WhatsApp Leadership team to develop & oversee programs that help us make progress on top priorities
Develop & scale internal operations to help teams operate efficiently
Track & communicate progress in our priority areas to key stakeholders (WA Leadership, WA Team, X-Meta Teams)
Develop content for internal engagements and contribute to key X-Meta communications like Board Decks, Leadership reviews, etc.
Partner closely with WhatsApp Leadership on their executive communications to ensure consistency in narrative & cadence
Coordinate, track, and promote functional specific initiatives and opportunities happening across the org
Identify opportunities for teams to work more closely together by aligning goals, processes & plans
Manage communication within and between teams and their business leaders
Manage multiple projects simultaneously in a fast-paced environment while delivering high-quality work on time and with an attention to detail
6+ years of experience in project management, strategy, management consulting, or operations
Experience managing multiple projects simultaneously and working autonomously
Experience with building presentations in Keynote and/or PowerPoint and compiling briefing materials
Experience drafting communications (long- and short-form)
A curiosity surrounding the messaging industry and an experience applying this awareness to connect the dots with the work we do globally
Experience helping global organizations scale
Experience establishing programs and leading them end-to-end
Experience collaborating closely with teams outside of the U.S.