Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
We’re looking for someone who lives and breathes the internet - someone who is first to the memes, who knows their Bernie mittens from their Grogu tea.
WhatsApp is a fast, simple and reliable way to talk to anyone in the world. WhatsApp reaches over 2 billion people in over 180 countries that use WhatsApp to stay in touch with friends and family, anytime and anywhere. WhatsApp is not only free but also available on multiple mobile devices and in low connectivity areas — making it accessible and reliable wherever you are. It's a simple and secure way to share your favorite moments, send important information or catch up with a friend. WhatsApp helps people connect and share no matter where they are in the world.
We are looking for an experienced Community Manager to play a critical role in building and shaping the community around WhatsApp in Social Media. This person plays a significant role in building the brand in Social, ensuring that consumers are kept informed, up to date and close to WhatsApp. WhatsApp is all about closeness and emotional connection, so we want to reflect that in our Social channels. The Community Manager will be responsible for publishing content, replying to users, managing editorial calendars. With over 35 million followers across our Social presences, the Community Manager will be responsible for a large community!
The ideal candidate is someone who understands the emotions and complexities of communities, as well the technical functionalities of Social media. They will understand how to talk to people and when to get involved; they will understand why content works and what people are looking for; they will know how to ‘read the room’ and judge situations online.
They will have a proven track record in managing or contributing to Social content for a consumer facing brand, including copywriting, publishing and ‘listening’. The Community Manager will have the keys to the Social channels - so we’re looking for someone who has a strong attention to detail, despises typos, and will never ever leave their phone in the back of a taxi.
WhatsApp is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. You may view Facebook’s Pay Transparency Policy and Equal Employment Opportunity is the Law notice by clicking on their corresponding links. Additionally, WhatsApp participates in the E-Verify program in certain locations, as required by law.
WhatsApp is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at firstname.lastname@example.org .