Localization Program Manager
Menlo Park, California, US
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
Languages are key to the WhatsApp Customer Operations mission to “Make each user feel like WhatsApp is built for them”. The Localization team makes WhatsApp feels like a local product by building high quality localized experiences at scale. As a Localization Program Manager, you will shape the vision for and help deliver global experiences into more than 60 languages for over 2 Billion people around the world.
Responsibilities
Engage and build relationships with cross-functional teams and stakeholders (Product, Engineering, Marketing, etc.) to launch successful localized products
Design and implement efficient and scalable end-to-end localization frameworks for multiple products and diverse content types across WhatsApp and the Meta family of apps
Guide product, legal and marketing teams across the Meta family of apps to ensure localizability best practices are followed to minimize downstream issues and decrease cost and time-to-market for the localized versions
Shape the vision and drive the execution of product and launch readiness practices that include localization upstream across the company
Analyze data sets, build dashboards and help the team make strategic data-driven decisions
Analyze current pain points in workflows and tools, think outside the box and implement solutions to help us operate at scale and drive strategic value
Minimum Qualification
4+ years of localization program management experience
BA/BS or 2+ years equivalent work experience in localization, internationalization, program management
Experience with localization platforms, file formats and CAT tools – such as SDL Trados Studio, Idiom WorldServer, Memsource or any similar in-house localization tools and platform that manages and/or automates the translation workflow
Experience prioritizing and managing multiple projects simultaneously in a fast-paced environment
Experience communicating across a variety of cross-functional stakeholders and leadership, working across time zones and international offices
Experience with localization and testing of mobile and web-based applications
Experience processing and analyzing complex data sets, and interpreting them to make business decisions
Preferred Qualification
5+ years equivalent work experience in translation, localization, internationalization, QA testing
Experience building programs to enable localization operations at scale
Exposure to SQL, analytics tools, or a coding language
Familiarity with internationalization standards such as Unicode and CLDR
WhatsApp ला रोजगाराच्या समान संधी देणारा आणि सकारात्मक कृतीशील सेवायोजक असण्याचा अभिमान आहे. आम्ही वंश, धर्म, रंग, राष्ट्रीय मूळ, लिंग (गर्भारपण, प्रसूती, लैंगिक आरोग्याशी संबंधित निर्णय किंवा त्याच्याशी निगडित वैद्यकीय स्थिती यासकट), लैंगिक पसंती, लिंग ओळख, लिंग अभिव्यक्ती, वय, संरक्षित व्हेटरनचा दर्जा असणे, दिव्यांग व्यक्ती हा दर्जा असणे, आनुवंशिकीय माहिती, राजकीय मते किंवा कृती अथवा इतर संबंधित आणि कायद्याने संरक्षित वैशिष्ट्ये या गोष्टींवर आधारित भेदभाव करत नाही. तुम्ही आमची इक्वल एम्प्लॉयमेंट अपॉर्च्युनिटी सूचना येथे पाहू शकता. लागू पडणाऱ्या संघीय, राज्य व स्थानिक कायद्यांशी सुसंगत राहून आम्ही गुन्हेगारीचा इतिहास असलेल्या पात्र उमेदवारांचादेखील विचार करतो. फेसबुक, फेसबुकचे कर्मचारी आणि इतर लोक यांची आवश्यक किंवा मान्य असलेल्या कायद्यानुसार सुरक्षा आणि सुरक्षितता अबाधित राखण्यासाठी तुमच्या माहितीचा उपयोग केला जाऊ शकतो. आपण फेसबुकच्या पे ट्रान्स्परन्सी पॉलिसी आणि इक्वल अपॉर्च्युनिटी इज द लॉ सूचना त्यांच्या संबंधित लिंक्सवर क्लिक करून पाहू शकता. तसेच, WhatsApp कायद्यानुसार आवश्यक असलेल्या काही ठिकाणी ई-व्हेरिफाय कार्यक्रमात सहभागी होते.
WhatsApp आपल्या भरती प्रक्रियेत दिव्यांग उमेदवारांना उचित सूट देण्यास प्रतिबद्ध आहे. जर तुम्हाला विकलांगतेमुळे काही मदतीची किंवा सूट मिळण्याची आवश्यकता असेल, तर कृपया accommodations-ext@fb.com वर संपर्क करा.