Content Policy Manager

Menlo Park, California, US

Facebook is looking for an analytical thinker with experience in policy, law, business operations, or government to join our Content Policy team. The team’s mission is to empower expression and foster a safe environment for people on Facebook.
As a Content Policy Manager, you will work closely with a number of other teams, including our Community Operations, Product, Legal, Communications, and Public Policy teams. You will play a key role in developing, applying, and communicating our policies both internally and externally, with a particular focus on WhatsApp. You will also manage high-profile content escalations. You will be expected to make difficult decisions under pressure.
Successful candidates will be able to critically analyze and communicate the costs and benefits of refinements to policies and their implementation. You should be passionate about the services we provide and the people that we serve. Given the demands of our work, the candidate will sometimes be expected to work irregular hours, including early mornings, late nights, or weekends. Candidates should have a strong knowledge of Internet policy issues, including encryption, security, privacy, integrity and safety.
This is a full-time position located at our Menlo Park, California office.


  • Help craft and implement content policies that take into consideration the needs of a global community.
  • Collaborate with Public Policy, Product, Communications and External Stakeholders to drive policy improvements.
  • Act as a global point of contact for high-priority escalations and manage internal communications for policy issues.
  • Help articulate policy philosophy, launches, and changes to relevant parties, including management, operations, and other internal and external stakeholders.
  • Build relationships with and understand the perspectives of partners on internal teams, such as Public Policy, Communications, Operations, Product, and Legal.

Minimum Qualification

  • Bachelors' degree in Policy, International Affairs, or similar field
  • 10+ years of experience in public policy, government, or legal
  • Experience advising teams and executives on policy matters
  • Experience creating policy and leading roundtable discussions
  • Demonstrated analytical-thinking and problem-solving experience
  • Experience working cross-functionally

Preferred Qualification

  • JD, MBA, MPP, or other advanced degree
  • Experience working at a tech company
  • Experience with international internet/social media content issues
  • Knowledge of Facebook and WhatsApp products and principles

WhatsApp is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

WhatsApp is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at