Public Policy Manager, WhatsApp
Mumbai, India
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
Facebook is looking to hire a Public Policy Manager for the Payments and Financial Services team. We are looking for a candidate who is passionate about the evolving financial landscape in India, digital payments, technology and consumer / business platforms. As a global platform, it is our responsibility to establish meaningful relationships with key ecosystem stakeholders; regulators, peer industry groups and manage external relationships to deliver mutually beneficial products and services. We work cross-functionally with product, engineering, legal, marketing, and operation teams to develop new capabilities, improve user experience, and reduce barriers. This is a full time role based in our Mumbai office.
Responsibilities
Scope opportunities in market, develop, implement policy, ethics and compliance initiatives for the WhatsApp Pay and Financial Inclusion Programs.
Build measures to drive compliance to the regulations, code of conduct, Anti-Corruption Policies, AML compliances and policies
Conduct outreach regarding ethics and compliance matters with regional stakeholders, including regional leadership
Partner with cross-functional stakeholders like legal, product and engineering teams to identify compliance opportunities and provide compliance advice and support to the business
Manage regulatory compliances with payment service providers, banks and fintechs
Inform, influence, support, and execute our product decisions through the compliance mindset
Structure, plans, and conduct regular regional, country, and programmatic risk assessments, with main focus on regulatory compliance-related risks
Monitor business activity and recommend appropriate issue-specific / programmatic actions to mitigate risks
Track, analyse, influence, and communicate key metrics to build opportunities and experiences that create scale and meaningful ecosystem
Minimum Qualification
Proven track record, with 10+ years experience in policy work related to financial services, digital banking, UPI, payment industry, banking and technology related compliances and regulatory liasioning
Policy background combined with compliance and legal exposure which would include an understanding of how key regulators operate
Experience in dealing with regulatory audits, FIU reporting, suspicious transaction monitoring etc and building and maintaining a good working relationship with regulators, policymakers.
Strategic thinker capable of driving internal stakeholders to a consensus on important issues
Familiar and comfortable with techno-legal requirements, data centre compliances and conversant with regulatory oversight
Experienced communicator capable of presenting ideas to external and internal audiences on emerging opportunities
Curious endeavour to study current and emerging laws and regulations
Strong interpersonal skills, flexibility, and a collaborative team-oriented problem solving approach are critical
High degree of professional ethics and attention to detail
WhatsApp is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We may use your information to maintain the safety and security of Facebook, its employees, and others as required or permitted by law. You may view Facebook’s Pay Transparency Policy and Equal Employment Opportunity is the Law notice by clicking on their corresponding links. Additionally, WhatsApp participates in the E-Verify program in certain locations, as required by law.
WhatsApp is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com .