Austin, Texas, US
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
Meta is looking for a Global Sales Enablement and Training Delivery Lead to join the Business Messaging Specialist team within our Global Business Group. This is an exciting time to join Meta and shape the future as we expand beyond marketing solutions and into a true Enterprise sales motion. In partnership with global sales, product, marketing and other cross-functional stakeholders you will lead the organization, planning and implementation of in-person and virtual training curriculum to thousands of Metamates around the world.
Build Enterprise sales enablement programs to establish Meta as a trusted Enterprise brand and equip sales teams to effectively sell our Enterprise (non-marketing) solutions
Execute on our sales enablement framework and develop content in collaboration with teams across Meta, encompassing distributed content development to address vertical needs, localization, and other considerations
Work closely with product marketing and sales teams to ensure alignment of enablement programs and training with business objectives, strategic sales plays and product launches
Demonstrate a solid understanding of the target Enterprise audiences and translate customer insights into actionable program and content recommendations
Lead training and enablement execution and content creation, both doing the work and influencing and guiding the work of other teams to ensure cohesive programs and curriculum
Develop and socialize content creation and governance processes to ensure content is updated and accurate, and can to evolve with the dynamic pace of the business
Deliver effective and engaging sales training and communications to drive adoption of enablement content, as well as Enterprise sales skills training. This includes agency selection and management for curriculum development and delivery.
Track and analyze program effectiveness aligned to program objectives, reporting these back to the business
Stay current with industry trends, sales techniques, and product knowledge to continuously improve enablement content
Travel to deliver in-person trainings as needed
Bachelor's Degree
6+ years of work experience in go-to-market tactical roles
5+ years of experience in developing messaging and Enterprise sales enablement content with proven business impact
Demonstrated understanding of Business to Business (B2B) program measurement and reporting
Demonstrated experience working with international and regional cross-functional teams
Proven presentation and communication skills, with demonstrated experience conveying complex ideas simply and effectively
Proficiency in designing and delivering training programs
Proven organizational and project management skills
Experience identifying sales competencies and measuring current (pre-training) and progress towards new sales competencies (after training)
Demonstrated understanding of learning methodologies, formats and effective use of tools to drive learning outcomes
MBA or other relevant advanced degree or learning qualification / certification
Experience in a planning and operational execution role, preferably within a sales or sales enablement team
Experience delivering multi-region scaled programs with clear metrics
Experience with content development via an agency, including daily management and collaboration
Understanding of brand foundations such as brand architecture, messaging frameworks, and visual identity systems
Demonstrated executive presence across internal and external settings
Demonstrated experience building new programs within a dynamic and matrixed organization
Demonstrated experience delivering live training via engaging experiences to large audiences
WhatsApp is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We may use your information to maintain the safety and security of Facebook, its employees, and others as required or permitted by law. You may view Facebook’s Pay Transparency Policy and Equal Employment Opportunity is the Law notice by clicking on their corresponding links. Additionally, WhatsApp participates in the E-Verify program in certain locations, as required by law.
WhatsApp is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com .