Strategic Partnerships Manager, LATAM

Miami, Florida

WhatsApp is a fast, simple and reliable way to talk to anyone in the world. More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. WhatsApp is not only free but also available on multiple mobile devices and in low connectivity areas — making it accessible and reliable wherever you are. It's a simple and secure way to share your favorite moments, send important information or catch up with a friend. WhatsApp helps people connect and share no matter where they are in the world. WhatsApp is seeking an exceptional individual to join our WhatsApp partnerships team to work on our LATAM partnership strategy. This job requires high levels of creativity and strategic thinking, as you'll be responsible for developing and executing LATAM partnerships strategy that will support WhatsApp partnership efforts. You should be as comfortable pitching and negotiating deals with partners as working cross-functionally with colleagues in Product, Engineering, Customer Support, Finance, Marketing, and Legal to launch partnerships that meet the strategic objectives of partners and of WhatsApp. You should also expect to handle day-to-day operations and partnership management with key partners across various time zones, develop and execute on strategic partner initiatives and advocate internally and externally for partners. This is a full-time position based with the WhatsApp team in Miami, Florida, and will report to WhatsApp’s Head of LATAM.

Responsibilities

  • Develop and drive WhatsApp LATAM partner strategy to support WhatsApp's goals
  • Initiate, structure, negotiate, and maintain high impact strategic partnerships for payments and commercial messaging
  • Manage relationship with key Telco partners and drive WhatsApp growth in the region.
  • Support new partners through launch process and liaise with WhatsApp product and engineering teams
  • Collaborate with cross-functional teams across WhatsApp including product, marketing, PR, customer support, legal on partner launches
  • Track, analyze, and communicate key quantitative metrics and develop and execute against both partner and product plans.

Minimum Qualification

  • Understanding of WhatsApp strategic and competitive position
  • Proven ability to build relationships with key stakeholders and business leaders inside and outside WhatsApp
  • 8+ years of experience in Tech/Management Consulting/Product Management. Proven track record of initiating and driving new business opportunities at a global scale
  • Experience working in start-up environments
  • Project management experience, with the ability to lead and execute multiple time-sensitive projects
  • Communication and presentation skills, and the ability to clarify and summarize issues
  • Demonstrated ability to think strategically about issues, leading to recommendations and action plans
  • B.S. or M.S in Engineering/Sciences/Business.

Preferred Qualification

  • Good understanding and experience working with banks and financial institutions
  • Business development experience negotiating complex deals
  • Experience working with payments, OEM and mobile operators in LATAM region.


WhatsApp is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com or you may call us at +1 650-308-7837.