You can get notifications for new messages when using WhatsApp Web. Notifications appear on the right side of your computer's desktop.
If you are not receiving WhatsApp Web notifications, there are a few reasons why this can happen:
- You have not yet turned on WhatsApp Web notifications in Safari.
- You have blocked WhatsApp Web notifications in Safari.
- You have temporarily turned off alerts and sounds for all WhatsApp Web notifications.
To turn on WhatsApp Web notifications
Click Turn on desktop notifications in the blue box at the top of the chat list.
Follow the directions on the screen and click Allow to enable WhatsApp Web notifications.
If you do not see the blue box, try refreshing the page. If you still do not see the box, you may have muted or blocked notifications from WhatsApp Web.
To allow WhatsApp Web to send notifications
- In Safari, go to Preferences.
- Under Notifications, look for web.whatsapp.com and make sure Allow is selected.
- If Deny is selected next to web.whatsapp.com, click to deselect it by selecting Allow.
- Click on Notification Preferences…, then click on Do Not Disturb and make sure it is turned off.
- In the same window, select Safari from the menu on the left. Make sure that the Safari alert style is set to Banners or Alerts.
- Go back to WhatsApp Web and you should now be able to see WhatsApp Web notifications.
To turn off WhatsApp Web notifications
You can turn off all WhatsApp Web notifications or disable it for a specific period of time.
- To disable it altogether, open WhatsApp Web, click the Menu icon , click Settings, click Notifications and uncheck Sound and Desktop Alerts.
- To disable notifications for a duration, go to Notifications > Turn off alerts and sounds for... and select your desired period of time.
If you wish to re-enable notifications, simply click on the Disabled Notification icon next to the New Chat icon.
Note: If you mute a group or an individual chat on your phone, it will also be muted on WhatsApp Web. All other notification settings are independent of your phone and computer and do not affect one another.
Learn how to configure Notification Settings on:
WhatsApp Support Team