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《使用條款》和《隱私政策》2025 © WhatsApp 公司
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聯絡 WhatsApp

隱私權投訴

請使用此表單要求更多關於隱私權的相關資訊。
This form is only meant for reports related to your WhatsApp Privacy Rights.
If your phone was lost or stolen, read this article.
If you think your account was stolen, read this article.
If your account was banned, read this article.
If you have any other questions or concerns, please visit our Help Center.
If your question does not relate to any of the above items, please contact us.
As a WhatsApp user, you can access and download your information using our in-app Request Account Info feature on Android and iPhone. When you use our in-app “Request Account Info” feature, we provide your information in a ZIP file which includes HTML and JSON files.
Please note that the report doesn't include your messages. If you wish to export your chat history instead, you can learn how in our Help Center.
As a WhatsApp user you may delete your WhatsApp account at any time by using our in-app “Delete My Account” feature. Learn how you can delete your account on Android, and iPhone. To learn more about what happens when you delete your WhatsApp account, please visit the “Managing and Retaining Your Information” section of our Privacy Policy.
Correct your information
As a WhatsApp user, if you would like to make changes to your account, you may read how to do so at the following help center articles for Android, iPhone, and Web and Desktop.
You can learn more about Privacy in the Privacy Policy and the US Regional Privacy Notice. If you still have any questions about your Privacy Rights or the Privacy Policy, please fill in your details below.
WhatsApp must receive or collect some information to operate, provide, improve, understand, customize, support, and market our Services, including when you install, access, or use our Services.
The types of information we receive and collect depend on how you use our Services. We require certain information to deliver our Services and without this we will not be able to provide our Services to you. The information we collect includes the information you provide, automatically collected information, and third-party information.
If you would like to learn more about the information WhatsApp collects and from what sources, please visit our Privacy Policy and/or the US Regional Privacy Notice.
We use information we have (subject to choices you make and applicable law) to operate, provide, improve, understand, customize, support, and market our Services.
If you would like to learn more about how WhatsApp uses your information, please click visit our Privacy Policy and/or the US Regional Privacy Notice.
You disclose your information as you use and communicate through our Services, and we disclose your information to help us operate, provide, improve, understand, customize, support, and market our Services.
If you would like to learn more about how the information is disclosed, please visit our Privacy Policy and/or the US Regional Privacy Notice.
Our Privacy Policy helps explain our data practices, including the information we process to provide our Services.
If you would like to read our Privacy Policy, please click here.
在您安裝、存取或使用我們的 Business 服務時,WhatsApp 必須接收或蒐集部分資訊,以用於營運、供應、改善、瞭解、自訂、支援及行銷服務。

我們接收和蒐集的資訊類型取決於您使用 Business 服務的方式。為了提供 Business 服務,我們必須取得特定資訊;若是沒有這些資訊,我們無法為您提供 Business 服務。我們蒐集的資訊包括您提供的資訊、自動蒐集的資訊以及第三方資訊。

我們對所取得資訊的使用皆遵循您的選擇和適用法律,以用於營運、提供、改善、瞭解、自訂、支援和行銷我們的 Business 服務。

您使用和透過我們的 Business 服務與他人通訊時,即與我們分享您的資訊;我們則會分享您的資訊,以協助營運、提供、改善、瞭解、自訂、支援和行銷我們的 Business 服務。

若要深入瞭解我們蒐集的資訊,以及我們使用和分享這些資訊的方式,請參閱《WhatsApp Business 應用程式隱私政策》。
《WhatsApp Business 應用程式隱私政策》有助於說明我們的資料作法,包括我們為了提供 Business 服務所處理的資訊。

若要深入瞭解我們蒐集的資訊,以及我們使用和分享這些資訊的方式,請參閱《WhatsApp Business 應用程式隱私政策》。

Complaints Section

隱私申訴是指對 WhatsApp 如何處理個人資料和/或支援顧客履行隱私權的任何不滿或擔憂。隱私申訴範例包括:
- 我對於 WhatsApp 如何處理我的隱私問題有所疑問。
- 技術問題導致我無法檢視自己的個人資料。
- 我對於 WhatsApp 如何收集個人資料有疑慮。
Alternatively, you can email us at ccpa@globalprivacyops.whatsapp.com

請輸入您的詳細資料並提交要求。我們會與您聯絡並提供協助。

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