This form is only meant for reports related to your WhatsApp Privacy Rights.

If your phone was lost or stolen, read this article.

If you think your account was stolen, read this article.

If your account was banned, read this article.

If you have any other questions or concerns, please visit our Help Center.

Caso a sua questão não esteja relacionada com nenhum dos itens anteriores, contacte-nos.

As a WhatsApp user, you can access and download your information using our in-app Request Account Info feature on Android, iPhone, and KaiOS. When you use our in-app “Request Account Info” feature, we provide your information in a ZIP file which includes HTML and JSON files.

Please note that the report doesn't include your messages. If you wish to export your chat history instead, you can learn how in our Help Center.

As a WhatsApp user you may delete your WhatsApp account at any time by using our in-app “Delete My Account” feature. Learn how you can delete your account on Android, iPhone, and KaiOS. To learn more about what happens when you delete your WhatsApp account, please visit the “Managing and Retaining Your Information” section of our Privacy Policy.

As a WhatsApp user, if you would like to make changes to your account, you may read how to do so at the following help center articles for Android, iPhone, KaiOS and Web and Desktop.

You can learn more about Privacy in the Privacy Policy and the US Regional Privacy Notice. If you still have any questions about your Privacy Rights or the Privacy Policy, please fill in your details below.

WhatsApp must receive or collect some information to operate, provide, improve, understand, customize, support, and market our Services, including when you install, access, or use our Services.

The types of information we receive and collect depend on how you use our Services. We require certain information to deliver our Services and without this we will not be able to provide our Services to you. The information we collect includes the information you provide, automatically collected information, and third-party information.

If you would like to learn more about the information WhatsApp collects and from what sources, please visit our Privacy Policy and/or the US Regional Privacy Notice.

We use information we have (subject to choices you make and applicable law) to operate, provide, improve, understand, customize, support, and market our Services.

If you would like to learn more about how WhatsApp uses your information, please click visit our Privacy Policy and/or the US Regional Privacy Notice.

You disclose your information as you use and communicate through our Services, and we disclose your information to help us operate, provide, improve, understand, customize, support, and market our Services.

If you would like to learn more about how the information is disclosed, please visit our Privacy Policy and/or the US Regional Privacy Notice.

A nossa Política de Privacidade ajuda a explicar as nossas práticas em matéria de tratamento de dados, incluindo os dados que tratamos para lhe fornecer os nossos Serviços.

Caso pretenda ler a nossa Política de Privacidade, clique aqui.

Uma reclamação sobre privacidade é qualquer insatisfação ou preocupação em relação à forma como o WhatsApp gere informações pessoais e/ou apoia os consumidores no cumprimento dos seus direitos de privacidade. Alguns exemplos de reclamações sobre privacidade incluem:
– Tenho um problema com a forma como o WhatsApp geriu a minha questão sobre privacidade.
– Existe um problema técnico que me impede de ver as minhas informações pessoais.
– Tenho preocupações sobre como o WhatsApp recolhe as minhas informações pessoais.