WhatsApp Business is free to download and was built with the small business owner in mind. The app makes it easy to personally connect with your customers, highlight your products and services, and answer their questions throughout their shopping experience. Create a catalog to showcase your products and services and use special tools to automate, sort and quickly respond to messages.
WhatsApp can also help medium and large businesses provide customer support and deliver important notifications to customers. Learn more about WhatsApp Business API.
Create a business profile with helpful information for your customers like your address, business description, email address, and website.
Quick replies let you save and reuse messages you frequently send so you can easily answer common questions in no time.
Organize your contacts or chats with labels, so you can easily find them again.
Set an away message when you are unable to answer so your customers know when to expect a response. You can also create a greeting message to introduce your customers to your business.