Product Manager, Business API

Menlo Park, California, US

WhatsApp is a fast, simple and reliable way to talk to anyone in the world. More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. WhatsApp is not only free but also available on multiple mobile devices and in low connectivity areas — making it accessible and reliable wherever you are. It's a simple and secure way to share your favorite moments, send important information or catch up with a friend. WhatsApp helps people connect and share no matter where they are in the world.

The WhatsApp Business API was announced in August and we have seen a huge interest from medium to large businesses to use the Business API platform to engage with their users. We are looking to grow the Business API product team. It is still early days and you have an opportunity to shape the product and influence how business to user communication happens for millions of users.

WhatsApp is seeking an exceptional individual to help with product development for our business products for medium and large businesses, and other initiatives across the company. If you have demonstrated experience in building enterprise products, have an empathy for both consumers and businesses and want to unlock the potential of WhatsApp to serve tens of thousands of enterprises and millions of users we would be excited to hear from you.

WhatsApp is a start-up environment where you’ll be expected to roll-up your sleeves and work collaboratively with engineers, designers and other cross-functional partners. You’ll expect to push the boundaries of what’s possible in a mobile app, how to deliver value to users and businesses while sharing in our healthy obsession for quality and attention to detail.

Responsibilities

  • Lead the ideation, technical development, and launch of innovative product features
  • Drive product development from small features to entirely new products
  • Work hands-on with designers and engineers to implement and build new features that meet our standards of simplicity and quality
  • Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm

Minimum Qualification

  • 6+ years product management or product design experience
  • 6+ years of experience in technical architecture of mobile applications
  • 6+ years experience designing user interfaces
  • Experience managing other product managers
  • Proven communication and presentation experience
  • Proven organizational and analytical experience

Preferred Qualification

  • Experience in local, payments, search, online commerce, and/or ads
  • Passion for serving small businesses and messaging
  • Understanding of International markets


WhatsApp is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com or you may call us at +1 650-308-7837.