Frequently Asked Questions

English

How do I send media, contacts, or location?

You can easily send photos, videos and more while chatting in WhatsApp:

  1. Open the chat window on WhatsApp with the contact you would like to send the media item, contact info, or location to.
  2. Tap on the up arrow icon located on the left side of the text box.
  3. Select the type of media you would like to share.

Sharing Options

Take a new photo or video

Tap Take Photo or Video to take a new photo or video with your iPhone's camera. On iOS 6 and later, you will need to grant the app permission to your iPhone's Photos. If WhatsApp does not have access to your photos, read this FAQ about granting WhatsApp access to your photos. Note: Videos that are recorded using WhatsApp are limited to 90 seconds.

Send an existing photo

On the latest version of WhatsApp, you can tap Choose Existing Photo to select one or more photos from your iPhone's Camera Roll, Photo albums, or iCloud Photo Stream. Tap the + button to select multiple photos at once. You will have the option to preview your photos before sending them. On iOS 5 and below, you will need to grant WhatsApp permission to use your Location in iPhone Settings > Location Services > WhatsApp.

Send an existing video

Tap Choose Existing Video to share a video from your Camera Roll or Photo Albums. Existing videos are limited to 16 Megabytes, or about 90 seconds of video on most phones. If you choose an existing video that is larger than 16 Megabytes, you will have the option to trim the length of the video before sending it. Videos may be automatically compressed to ensure quick delivery.

Share location

Sharing your location is a great way to let your friends know where you are, either by sending the location of nearby places (restaurants, coffee shops, etc.), or by sharing your exact location on a map. Tap Share Location to display the Send Location Screen. You will need to grant the app permission to use your current location. On most phones, this will use your phone's GPS location. The Send Location screen will populate a list of nearby places that you can select from, or you can search for a specific place nearby. When you share a named place, a special link will be sent to your recipient(s) with additional information about the place, using data provided by Google or Foursquare. Alternatively, you can send your current map location by tapping Send Your Location. This will send your location as a pin on a map.

Share a contact

You can share a contact card from your address book as a quick way to share contact information with your friends. Tap Share Contact from the sharing menu, then select a contact from the contact picker. By default, all contact details will be shared. You can tap items on the Contact Info screen to deselect information that you do not want to be shared. Tap Send to send a vCard file containing all of the selected contact details.

Learn more about sharing on: Android | BlackBerry | Nokia | Windows Phone | BlackBerry 10.

Cheers,
WhatsApp Support Team