How do I change my notification settings?

Please note:

  • The notification tone settings are available only for Windows Phone 8 Update 3 (GDR 3).
  • The notification tone settings you choose will only work when the app is running in the background.
  • There is currently no way to disable the notification bar.
  • To fully activate your notification tone settings, please make sure your phone's notifications are not set to silent.

To customize your notification settings:

  1. Open WhatsApp.
  2. Tap the three dots at the bottom of the screen > settings.
  3. You can choose:

    • notification tones to select the tone of your choice for individual or group messages from available tones in the list (custom ringtones are currently not available).
    • chat settings > Show Message in Notification to show or not to show the message content in the notification banner.

Windows Phone 8.1 users only:

If you wish to turn off/on your notification sounds for incoming WhatsApp messages, please follow these steps:

  1. Open Windows Phone Settings > notifications+actions > WhatsApp.
  2. Select none or ringtone name from the drop down menu in Notification sound.

To turn on/off vibrations:

  1. Open Windows Phone Settings > notifications+actions > WhatsApp.
  2. Select or deselect the box Vibration.

Currently it is not possible to turn off the new message vibration when you are inside the app.

Cheers,
WhatsApp Support Team