How do I save my WhatsApp chat history?

If you are using an EVO S40 phone (Nokia Asha 230/500/501/502/503), you can save your chat history by sending your conversations via email. Here is how:

  1. Open the chat you wish to email in WhatsApp.
  2. Swipe up from the bottom of the screen to access Options > Chat History > Email.

Your chat history will be attached to the email as a .txt file.

Unfortunately there is no chat history backup system on Nokia S40 phones, so there is no way to recover lost chat history data.

Please note:

  • In order to email your chat history you need to have a memory card. If you remove your memory card or delete WhatsApp, you will lose your chat history.
  • Due to the limitations of the phone’s email client, this feature is not available for non-EVO phones.

WhatsApp Support Team