Frequently Asked Questions

English

How do I save my WhatsApp chat history?

You can save your chat history by sending your conversations via email.

For Nokia S60 phones:

  1. Go to the WhatsApp main screen
  2. Click on Options > Settings > Chat History > Send chat history
  3. Select the chat you want to email
  4. Your chat history will be attached to the email as a .txt file that you can send

If you need to restore your chat history, please read this article.

For Nokia S40 phones:

  1. Open WhatsApp and the chat you want to email
  2. Select Options > Chat History > Email
  3. Your chat history will be attached to the email as a .txt file that you can send

Notes for Nokia S40 phones: In order to email chat history you need to have a memory card. Once WhatsApp is removed from your phone, all WhatsApp chat history is erased. However, if you upgrade your WhatsApp without removing the old one, your chat history should not be deleted. On Nokia S40 phones, there is no backup system.

Since we do not keep your chat history, there is no way to recover lost chat history data.

Cheers,
WhatsApp Support Team