Frequently Asked Questions


How do I send media, contacts, or location?

Here is how to send media over WhatsApp:

  1. Open a chat with a person or group.
  2. On S60 Touchscreen phones:
    Tap on and choose the type of media you wish to send.
    On S60 Full Keyboard phones & S40 phones:
    Select Options > Send -Type of Media-
  3. You can choose whether to capture new media or choose an existing media file.

Additionally, on S60 phones you will see the option to send your location and share contacts with your friends.

If you wish to forward media or a message, you can highlight the media or message and select Options > Forward to send it to one of your contacts or groups.

Note: Unlike when you send media, when you forward a media file, the file doesn't upload again since it stays in our server for a few days. If you have a limited data plan, forwarding media saves you on data usage.

To learn more about sharing, please read detailed steps for: Android | iPhone | BlackBerry | Windows Phone | BlackBerry 10.

WhatsApp Support Team