Frequently Asked Questions

English

How do I add contacts to WhatsApp?

WhatsApp can find which of your friends are using WhatsApp quickly and easily. WhatsApp reads your contacts' phone numbers from your phone's address book and automatically adds them to WhatsApp. Your contacts who have WhatsApp accounts will automatically appear in the Favorites screen in WhatsApp.

If you would like to add someone new to your Favorites list on WhatsApp, simply enter their name and number into your iPhone's address book, then refresh your Favorites list:

  1. Open WhatsApp.
  2. Go to the Favorites List.
  3. Scroll all the way to the top of the list, then "pull down" the list to refresh the Favorites.

This will sort your favorites alphabetically, as well as restore any deleted favorites.

When you are adding contacts who live in other countries, make sure that you enter their phone number in the full international format. The format is:

  • + [Country Code] [Full Phone Number].
  • Also be sure to omit any leading 0's from the phone number.
  • For a detailed explanation on how to add international contacts, you can read more here.

If you are using iOS 6 or later, and are having trouble with Contact Permissions, please see this FAQ.

Learn how to add a friend on: Android | BlackBerry | Nokia | Windows Phone | BlackBerry 10.

Cheers,
WhatsApp Support Team