Frequently Asked Questions

English

I'm using my phone in Uzbekistan, why can't I download and/or send media files properly?

If you are using WhatsApp in Uzbekistan, you may have problems downloading and/or sending media files in the application. The issue seems to be external to WhatsApp, and we are working now to investigate the cause. If you are in Uzbekistan and experience any problems with media files in WhatsApp, please contact WhatsApp Customer Support and describe your exact problem in detail.

Cheers,
WhatsApp Support Team