Frequently Asked Questions

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FAQ → BlackBerry

How do I remove WhatsApp messages from my messages folder?

For BlackBerry phones with OS 5.0 and higher:

To control whether WhatsApp notifications show up in your Messages Folder follow these steps:

  1. Open WhatsApp.
  2. Go to the Settings tab.
    settings_en.png
  3. Select advanced-xhdpi.png Advanced Settings.
  4. Configure whether you want to [Show Chats in Messages Folder] to [On] or [Off].

For OS 4.6 and 4.7:

  1. Open the WhatsApp and press the 2011-01-19-3912954_blackberry.png button.
  2. Select [Settings].
  3. Press the2011-01-19-3912954_blackberry.png button again and select [Advanced Settings].
  4. Configure whether you want to [Show Chats in Messages Folder] to [On] or [Off].

Cheers,
WhatsApp Support Team