Frequently Asked Questions

English

How do I remove WhatsApp messages from my messages folder?

For BlackBerry phones with OS 5.0 and higher:

To control whether WhatsApp notifications show up in your Messages Folder follow these steps:

  1. Open WhatsApp.
  2. Go to the Settings tab.

  3. Select Advanced Settings.

  4. Configure whether you want to Show Chats in Messages Folder to On or Off.

For OS 4.6 and 4.7:

  1. Open the WhatsApp and press the button.
  2. Select Settings.
  3. Press the button again and select Advanced Settings.
  4. Configure whether you want to Show Chats in Messages Folder to On or Off.

Cheers,
WhatsApp Support Team