Why are my contacts not displayed in WhatsApp?

If your friend does not appear in the Select contact list, we recommend checking the following:

  • Ensure that your friend is using WhatsApp Messenger.
  • Make sure that you have your friend's phone number in your phone's address book.
  • Make sure that you have the latest version of WhatsApp. You can download it here.
  • Make sure you have allowed WhatsApp to access your phone's contacts in your device security or permission settings.
  • In your Android phone book, make sure that all contact accounts (i.e. SIM, Google, Phone) are "visible" or "viewable".
  • In your Android phone book, ensure that all contact groups (i.e. Friends, Family) are "visible" or "viewable".
  • We recommend that you make your contacts "not visible" and then "visible" to force a refresh. After doing this, launch WhatsApp > > Menu Button > Refresh.

Alternatively, you can choose to show all your contacts, not just the "visible" ones. To do this, go to Menu Button > Settings > Contacts > Show all contacts.

WhatsApp Support Team